telus billing support Things To Know Before You Buy

telus billing support Things To Know Before You Buy

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I've experienced difficulties Along with the Tech Support for the home World-wide-web at the same time so difficult we invested in excess of an hour handling a concern. I’ve been owning for months and months.

those brokers Operating towards Telus Advantages, in place of maintaining the previous faithful customers they make them disappear to look for other supplier

@Oleginza Wrote: I identified as Telus CS at 8.55AM Mountain time plus they hanged up on me, saying which i should phone throughout "common Place of work hours". Is that this for serious?

@chris14 I wished to obvious up some inaccurate data. We will fix TELUS owned downed lines at no demand. We'll only clear away the line fully for construction/renovation applications but there's a fee involved. We sent you A personal message in the event you want to maneuver ahead with either situation. 

I still left Rogers to come to Telus since I considered from the assure of higher service and fair remedy, but this working experience has long been just about anything but.

 As for loyalty, there isn't any these matter any longer.  Undergoing the exact same factor with my Telus dwelling services.  I’m performed with them continuously raising my agreement pricing.  Likely again to Shaw when my deal operates out.  

following the agent evaluate my account he claimed i can't offer you a deal or credits such as you have now together with your exiting account, so i just gave up and hangup the cellphone.

Definitely not the encounter we would like our customers to possess. Feel free to deliver us A personal concept and we will discuss our choices to have this fixed for you.

The TELUS staff acknowledges that our function spans numerous Territories and Treaty parts and we have been grateful for the standard Know-how Keepers and Elders that are with us nowadays, whoever has long gone just before us along with the youth that inspire us.

Telus has tousled on my Invoice a number of periods during the pastfew months.  Not long ago by charging me 3 occasions for any deliver it back again that was previously returned. Then chose to go on and modify 3 of my options on their own.  To start with agent I spoke to was fantastic and tried using not easy to take care of the issue.  He even contacted loyalty to assist.  They never identified as.  I made an effort to connect with myself and was maintain for good so I hung up.  Tried A different agent he claimed he would transfer me to loyalty than proceeded to receive upset mainly because I would not allow him to finish the decision when he said he couldn't transfer me.

Vehicle-recommend allows you promptly narrow down Telus technical support your search results by suggesting attainable matches while you form.

@Oleginza Wrote: I known as Telus CS at 8.55AM Mountain time they usually hanged up on me, indicating that I really need to phone for the duration of "normal Workplace several hours". Is this for actual?

My skilled is a really affected person male. He taught me how to fix my dilemma in quite a few simple measures. What’s a lot more, he guided me by way of just about every stage, occasionally more than when. I'm certainly grateful!

Looks like all we can easily do now could be air our grievances with a community forum from the hopes of somebody able of authority can in fact do some thing over it.  

I had been ultimately given case number 21911243 and explained to that a supervisor would get in touch with me back within two several hours, which did not occur. Rather, I was educated which i necessary to wait around 24 several hours.